Privacy Policy for Emerald & Oak Design Studio
Last Updated: November 25, 2025
This Privacy Policy explains how Emerald & Oak Design Studio (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects your personal information when you visit or interact with our website, www.emeraldoakdesign.com
By using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Interpretation
Words with capitalized first letters have meanings defined in this section. These definitions apply whether used in singular or plural form.
2. Definitions
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Account – A unique profile created to access parts of our Website or services.
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Affiliate – Any entity that controls, is controlled by, or is under common control with Us.
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Company – Emerald & Oak Design Studio, 4401 Barclay Downs Dr #132, Charlotte, NC 28209.
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Cookies – Small files placed on your device to store browsing information.
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Country – United States, specifically North Carolina.
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Device – Any device capable of accessing the Website, such as a computer, smartphone, or tablet.
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Personal Data – Information that identifies or can identify an individual.
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Service – The Website.
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Service Provider – Third parties who process data on our behalf.
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Usage Data – Data collected automatically when using the Website, such as IP address, browser details, and pages visited.
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Website – www.emeraldoakdesign.com
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You – The individual or entity accessing or using the Website.
3. Information We Collect
Personal Data
We may collect personally identifiable information, including but not limited to:
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Name
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Email address
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Phone number
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Mailing address
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City, State, ZIP/Postal code
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Usage Data (detailed below)
Usage Data
Usage Data is collected automatically and may include:
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IP address
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Browser type and version
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Pages visited on our Website
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Date, time, and duration of visits
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Device identifiers
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Diagnostic data
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Mobile device information when accessing via mobile
4. Cookies & Tracking Technologies
We use Cookies, web beacons, and similar technologies to:
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Operate and secure the Website
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Understand how the Website is used
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Improve performance and user experience
You may disable Cookies through your browser settings, but doing so may limit certain features of the Website.
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Types of Cookies we may use include:
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Essential Cookies – Required for Website functionality
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Preference Cookies – Remember your settings
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Analytics Cookies – Help us understand how visitors use the Website
5. How We Use Your Personal Data
We may use your Personal Data to:
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Provide, operate, and maintain the Website
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Manage your Account
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Process orders or service requests
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Communicate with you regarding updates, offers, or service-related notices
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Respond to inquiries and support requests
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Analyze Website performance and user behavior
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Improve our services and marketing efforts
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Conduct business transfers, mergers, acquisitions, or restructuring
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Comply with legal obligations
6. Sharing Your Personal Data
We may share your information in the following situations:
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With Service Providers who assist with analytics, hosting, communication, or marketing
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Business Transfers such as mergers or acquisitions
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With Affiliates who must comply with this Privacy Policy
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With Business Partners to offer relevant services or promotions
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With Other Users if you post or interact publicly
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With Your Consent for any other purpose
7. Data Retention
We keep Personal Data only as long as necessary to fulfill the purposes outlined in this policy. Usage Data is kept for shorter periods unless needed to improve security, functionality, or required by law.
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8. International Transfers
Your information may be stored or processed in locations outside your jurisdiction. By using the Website, you consent to such transfers. We ensure your data is handled securely and in compliance with this Privacy Policy.
9. Your Data Deletion & Access Rights
You may request to:
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Delete your Personal Data
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Update or correct your information
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Access the information we hold about you
If you have an Account, you may manage your information directly through your settings. Otherwise, contact us using the information below.
We may retain certain information as required by law or legitimate business interests.
10. Disclosure of Personal Data
Business Transactions
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If the Company undergoes a merger or sale, your information may be transferred, with notice provided before any policy changes.
Legal Requirements
We may disclose your Personal Data if required to:
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Comply with legal obligations
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Protect Company rights or property
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Investigate wrongdoing
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Protect user or public safety
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Defend against legal claims
11. Security
We use commercially reasonable measures to protect your Personal Data. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute protection.
12. Children’s Privacy
Our Website is not intended for individuals under 13. We do not knowingly collect Personal Data from children. If a child has provided information, please contact us so we can remove it.
13. Links to Other Websites
Our Website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will appear on this page with a revised “Last Updated” date. You are encouraged to review the policy regularly.
15. Contact Us
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For questions or requests related to this Privacy Policy, you may contact us at: